Privacy Policy

This Privacy Policy describes how ABILITY STORE PTY LTD (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

This statement was last updated on 01 July 2025.

SECTION 1 - What Do We Do With Your Information

When you purchase something from our store, we collect the personal information you provide, such as your name, address, and email address, as part of the buying and selling process.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

When you visit the Site, we collect information about your device and your interaction with the Site, and information necessary to process your purchases. We refer to any information about an identifiable individual as “Personal Information”.

Device Information

Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Wix Platform and Google Advertising.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor Wix and Google Ads.
Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

SECTION 2 - Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at:

Email: support@abilitystore.com.au
Phone: +61-480-658-190
Address: 152 Bloomfield Road, Keysborough VIC 3173, Australia

SECTION 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - Wix

Our store is hosted on Wix.com Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Wix’s data storage, databases, and the general Wix application. They store your data on a secure server behind a firewall.

For more insight, you may want to review Wix’s Terms of Use or Privacy Policy directly on their website.

Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us via:

Email: sales@abilitystore.com.au
Phone: +61-480-658-190
Address: 152 Bloomfield Road, Keysborough VIC 3173, Australia

SECTION 5 - Third-Party Services and Advertising

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Payment Processing (Stripe)

We use Stripe to process all payment invoices and receipt management. If you choose a direct payment gateway to complete your purchase, your payment card data is processed by Stripe and its partners. This data is protected by encryption and adheres to the Payment Card Industry Data Security Standard (PCI-DSS).

Advertising (Google Ads)

We use Google Ads to run campaign advertisements. This involves using tracking technologies (like cookies) to measure the effectiveness of our campaigns and to show you relevant advertisements across the internet.

Other Third-Party Providers

For all other third-party service providers (including payment processors like Stripe), we recommend you read their privacy policies so you can understand the manner in which your personal information will be handled. Please remember that if you elect to proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Links and Analytics

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Our store also uses Google Analytics to help us learn about store visits and the pages being viewed.

SECTION 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

When you provide us with credit card information, the payment data is processed securely through Stripe. This information is encrypted using Secure Socket Layer technology (SSL) and protected by AES-256 encryption. We, along with our payment processor Stripe, comply with all PCI-DSS requirements and implement additional generally accepted industry security standards.

SECTION 7 - Cookies

A cookie is a small piece of data downloaded to your computer or device when you visit our Site. We use various cookies to enhance your browsing experience by allowing the website to remember your actions and preferences (like login details or region selection). We utilize cookies that are essential for site functionality (Wix), to measure marketing performance (Google Ads), and to ensure smooth payment processing (Stripe).

SECTION 8 - Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 - SMS Communications (Australia)

By providing your mobile number, you consent to receive SMS communications from us regarding order updates, promotional offers, and other relevant information related to our products and services.

We are committed to complying with the Spam Act 2003 (Cth) and the Australian Privacy Principles. All SMS messages will include clear instructions on how to opt out, and you can unsubscribe at any time by replying “STOP” or by contacting our customer service team.